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CLIENT-CENTRIC APPROACH

A specialist in Business Continuity for over 20 years, PCI has helped clients increase their level of organizational resilience through state-of-the-art consulting service. Working with PCI means being supported by a complete, holistic and specialized BCM organization. Premier Continuum has been providing consulting services in Business Continuity, IT Disaster Recovery, Crisis Management, Emergency Response, Risk Management and Public Safety through the entity Premier Continuum Consulting Services.

6 fields of experise: Business Continuity, IT Disaster Recovery, Crisis Management, Emergency Response, Risk Management and Public Safety

Unparalleled knowledge of the standards and best practice

Cumulating a vast field experience in business continuity program management in various industries, Premier Continuum’s consultants are highly skilled in assessing and implementing business continuity / IT disaster recovery programs. All consultants are certified by the Disaster Recovery Institute (DRI) and/or the Business Continuity Institute (BCI). Our expert consultants and leaders are actively involved in many industry standard committees and sit on the review committee (e.g.: BCI Good Practice Guidelines, the International technical committee of the ISO Standards on Security & Resilience. Our consultants are also involved with numerous organizations to raise resilience levels and awareness (ACP, DRIE, ASCQ, BCI, universities, etc.). Premier Continuum is also proud to be a licensed training partner of the Business Continuity Institute (BCI) and of the International Consortium for Organizational Resilience (ICOR), entitled to instruct the ISO 22301 Lead Auditor course. By contracting our services, you can rest assured we are undertaking an approach that complies with the highest standards in force and follows the latest best practices in the industry. 

Good practices

A full range of services to support
your organization in each step of the BCM Lifecycle

1. Policy & Program Management

  • BCM policy and scope definition
  • Program management structure
  • Gap analysis and action plans
  • Roles and responsibilities assignment
  • Steering committee support

2. Analysis

  • Business Impact Analysis (BIA)
  • Dependency mapping
  • Risk assessment
  • Infrastructure analysis
  • Organizational resilience analysis
  • Resource requirements

3. Design

  • Solution strategy design selection
  • Risk mitigation and treatment
  • Capability assessment and gap analysis
  • Consolidation and prioritization
  • Project and resource management

 

4. Implementation

  • Incident response structure
  • Plans development
    • Business Continuity
    • Emergency Response
    • IT Disaster Recovery
  • Product Recall

5. Validation

  • Exercise
    • Table top exercises
    • IT disaster recovery
  • Program maintenance
  • Program audit ISO 22301

6. Embedding

  • Awareness program
  • Certified and custom training
  • Threat reduction program
  • Embedding in project management

We guide you along your BCM maturity level

Our approach is flexible and can be tailored to your needs and resources.
Our involvement can be at strategic, tactical, and operational levels.

As a natural extension of your team, our experts may:

  • Act as a coach to an identified member of your team
  • Develop and conduct workshops and interviews
  • Be holding the pencil and performing the writing for you

BCM maturity level

Perform business continuity as-a-service (BCaaS)

Business Continuity as-a-Service

This emerging trend in the market is the perfect solution for organizations that recognize the need of being resilient without having the expertise in house.  BCaaS allows your organization to have the support of experts in business continuity to develop, implement and maintain your program  to ensure internal stakeholders are engaged and trained and that strategies and plans are relevant, fit for purpose and proven to be effective. In essence,  BCaaS gives you a peace of mind while you focus on other organizational priorities.

 

What is Business Continuity?

Capability of an organization to continue the delivery of products and services within acceptable time frames at predefined capacity during a disruption.
Source: ISO22301:2019

4 categories of interruption

Loss of site

Loss of ICT

Loss of staff

Interruption of suppliers

WHY?

  • Sound management
  • To respond efficiently at time of incident
  • To meet client expectations
  • To comply with regulatory requirements
  • To develop a competitive edge

HOW?

  • Understanding of critical activities
  • Knowing the requirements
  • Knowing who to involve
  • Knowing how to proceed
  • Making necessary arrangements

Our professionals become a natural extension of your team

The way we care has earned us thriving, long-term relationships with our clients. We don’t just offer technology, manpower and best practices – we are also a pleasure to work with. At Premier Continuum, we take pride in delivering superior consulting and training services and in nurturing our relationships with our clients and alumni. We believe in a collaborative and holistic approach and can support your team at every step of their BCM program, as your organization is becoming more mature. Most of our clients have been with us for many years, first in consulting, then, through the adoption of ParaSolution our award-winning BCP software.

We are invested in your success and we show it.

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WORLD CLASS
AWARD WINNING
WEB BASED SOLUTION

A Leader in Gratner Magic Quadrant

Automate your Business Continuity Program with
ParaSolution to build smart resilience for tomorrow

ParaSolution is easy to navigate and designed to promote all contributors’ engagement in the BCM process, supporting the organization with solid core capabilities you can rely on. Built by BCM experts who have managed programs, it offers the most intuitive pathways. Highly flexible, ParaSolution centralizes, standardizes and automates BCM activities without missing a beat.

A smart choice to foster an organizational culture of resilience, from every angle.

More about ParaSolution

Premier Continuum Consulting Services Inc. was established in 2013 in order to separate the consulting services from Premier Continuum Inc. (established in 1997), because Marie-Hélène Primeau, the main shareholder, is a member of the Chartered Professional Accountant of Quebec.

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